A pharmaceutical reverse distributor is more than just a service provider who coordinates returns of your pharmacy’s unused or unsalable items. A good reverse distributor is a partner for your pharmacy business: providing data and insights about your pharmaceutical returns and inventory processes to help improve your pharmacy’s inventory management—and ultimately, your bottom line.
To understand how your vendor is performing, you must evaluate key performance indicators (KPIs) such as:
Collection and Reconciliation Rate
Excessive Return Volume
Percent of Returnable vs. Non-returnable inventory